3.Digital tour feedback forms
To continually enhance the museum's efforts in providing the best experience for associates, equipped circles place tour survey forms at the exit points of the premise.
But as some associates tend to forget to leave feedback, ENSI circles receive less referrals for improvement.
To remedy this situation, clubs can incorporate the use of Google Forms QR CODES to encourage each member to leave feedback and suggestions about the experience through their smartphone.
Through this, they can get the results of their forms automatically and execute the operational changes suggested by the associates.
